Terms of Service

By accessing and using Crystal Clear Cuts's website and services, you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

These terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Crystal Clear Cuts provides:

• Manufacturing and sale of acrylic sheets and related products
• Custom cutting and fabrication services
• Online design tools for custom acrylic products
• E-commerce platform for ordering products and services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.

Account Creation

To access certain features of our service, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account

Account Termination

We reserve the right to terminate or suspend your account at our sole discretion, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason.

Order Acceptance

All orders are subject to acceptance by Crystal Clear Cuts. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product availability
• Errors in product or pricing information
• Suspected fraudulent activity
• Failure to meet our credit approval standards

Pricing

• All prices are listed in USD and are subject to change without notice
• Prices do not include applicable taxes, shipping, or handling charges
• We reserve the right to correct pricing errors

Payment

• Payment is due at the time of order placement
• We accept major credit cards through our secure payment processor (Stripe)
• You authorize us to charge your payment method for the total amount of your order

Custom Orders

For custom products and services:

• Final designs must be approved before production begins
• Custom orders are non-refundable once production has started
• Delivery times may vary based on complexity and current workload
• Additional charges may apply for rush orders

Design Tool Usage

• Our online design tools are provided for legitimate commercial and personal use
• You retain ownership of your original designs and content
• You grant us a limited license to use your designs solely for fulfilling your order
• You are responsible for ensuring your designs do not infringe on third-party rights

Technical Specifications

Custom designs must meet our technical requirements for production. We reserve the right to request modifications to ensure manufacturability and quality.

Shipping Policy

• We ship to addresses within the United States
• Shipping costs are calculated based on weight, dimensions, and destination
• Free shipping may be offered for orders above certain thresholds
• Delivery times are estimates and may vary due to factors beyond our control

Risk of Loss

Risk of loss and title for products purchased from Crystal Clear Cuts pass to you upon delivery to the shipping carrier.

Damaged or Lost Shipments

Please inspect your order upon delivery. Report any damage or missing items within 48 hours of delivery for resolution.

Standard Products

• Returns accepted within 30 days of delivery
• Items must be in original condition and packaging
• Return shipping costs are the responsibility of the customer unless the return is due to our error
• Refunds will be processed within 5-10 business days after we receive the returned item

Custom Products

• Custom-manufactured items are generally non-refundable
• Returns may be accepted for defective items or errors on our part
• Each case will be evaluated individually

Cancellations

• Orders may be cancelled before production begins
• Cancellation fees may apply for custom orders
• Refunds for cancelled orders will be processed within 5-10 business days

Our Content

The content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Crystal Clear Cuts and is protected by copyright, trademark, and other intellectual property laws.

Your Content

When you submit designs or other content to our service:

• You retain ownership of your original content
• You grant us a limited license to use your content for order fulfillment
• You represent that you have the right to use and submit the content
• You agree not to submit content that infringes on third-party rights

Prohibited Uses

You may not use our service to create products that:

• Infringe on intellectual property rights of others
• Contain illegal, harmful, or offensive content
• Violate any applicable laws or regulations

You agree not to:

• Use our service for any unlawful purpose or activity
• Violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• Transmit or procure the transmission of any worms, viruses, or any code of a destructive nature
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt our service or servers
• Collect or harvest any personally identifiable information from our service
• Use our service to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• Submit false or misleading information
• Use our service for commercial purposes without our written consent

Service Availability

We do not guarantee that our service will be uninterrupted, timely, secure, or error-free. We reserve the right to modify or discontinue our service at any time.

Limitation of Liability

In no event shall Crystal Clear Cuts, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, punitive, special, or consequential damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses.

Product Quality

While we strive for excellence, we cannot guarantee that all products will meet your exact specifications. Minor variations in color, size, or finish may occur due to manufacturing processes.

You agree to defend, indemnify, and hold harmless Crystal Clear Cuts and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

• Your use of and access to our service
• Your violation of any term of these Terms of Service
• Your violation of any third-party right, including intellectual property rights
• Any claim that your content caused damage to a third party

These Terms of Service and any disputes relating to them shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any legal action or proceeding arising under these terms will be brought exclusively in the federal or state courts located in Los Angeles County, California, and you hereby consent to personal jurisdiction and venue therein.

We reserve the right to update or modify these Terms of Service at any time without prior notice. When we make changes, we will update the "Last updated" date at the top of this page.

Your continued use of our service after any such changes constitutes your acceptance of the new Terms of Service.

It is your responsibility to check this page periodically for changes. If you do not agree to the modified terms, you should discontinue your use of our service.

If you have any questions about these Terms of Service, please contact us:

If any provision of these Terms of Service is deemed invalid, unlawful, void, or unenforceable by a court, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms of Service remain in full force and effect.

These Terms of Service, together with our Privacy Policy and any other legal notices published by us on our website, constitute the entire agreement between you and Crystal Clear Cuts concerning our service and supersede all prior or contemporaneous communications and proposals.