Privacy Policy

We collect information you provide directly to us, such as when you:

• Create an account or profile
• Make a purchase or place an order
• Contact us for customer support
• Subscribe to our newsletter
• Use our custom design tools

Personal Information

This may include:

• Name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely through Stripe)
• Account preferences and settings

Automatically Collected Information

We may automatically collect certain information about your device and how you interact with our services:

• Device information (browser type, operating system)
• Usage data (pages visited, time spent, clicks)
• IP address and approximate location
• Cookies and similar tracking technologies

We use the information we collect to:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations and shipping updates
• Improve our products and services
• Send marketing communications (with your consent)
• Detect and prevent fraud
• Comply with legal obligations

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing (Stripe)
• Order fulfillment and shipping
• Email marketing services
• Analytics and website optimization
• Customer support tools

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from government authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access or disclosure
• Accidental loss or destruction
• Malicious attacks

Our security measures include:

• SSL encryption for data transmission
• Secure payment processing through Stripe
• Regular security audits and updates
• Limited access to personal information
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have several rights regarding your personal information:

Account Information

• Access and update your account information at any time
• Delete your account and associated data
• Export your data in a portable format

Marketing Communications

• Opt out of marketing emails by clicking unsubscribe
• Update your communication preferences in your account

Cookies

• Most browsers allow you to control or delete cookies
• Disabling cookies may affect website functionality

Data Requests

If you would like to:

• Request a copy of your personal information
• Correct inaccurate information
• Delete your personal information
• Object to processing of your information

Please contact us at privacy@crystalclearcuts.com

We use cookies and similar technologies to:

• Remember your preferences and settings
• Keep you logged in to your account
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve our services and user experience

Types of Cookies We Use

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand how visitors use our site
• Functional cookies: Remember your preferences and settings
• Marketing cookies: Used to deliver relevant advertisements

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this privacy policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

Specific retention periods:

• Account information: Until account deletion or 3 years of inactivity
• Order history: 7 years for tax and legal compliance
• Marketing data: Until you unsubscribe or object
• Analytics data: Up to 26 months in aggregated form

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@crystalclearcuts.com

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.

When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you via email if the changes are significant
• Post a notice on our website

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.